Remote Customer Service Representative
Remote / Online - Candidates ideally in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-02-03
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for:
VortexWorks
Contract, Remote/Work from Home
position Listed on 2026-02-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
About Vortex Works
Vortex Works provides customer-experience and support solutions for nationally recognized brands across multiple industries. We connect motivated professionals with flexible, remote opportunities where performance, professionalism, and communication truly matter.
What You’ll Do- Handle customer-service or sales calls (inbound and outbound).
- Follow detailed scripts and procedures.
- Resolve customer issues using empathy, accuracy, and strong communication.
- Meet performance goals for quality, response time, and satisfaction.
- Clear English communication (bilingual preferred, additional pay)
- 2-monitor setup, minimum 1080p resolution each
- Hard-wired Ethernet connection
- Windows 10 or higher, 8GB+ RAM, and a USB headset with noise cancellation
- Quiet, distraction-free workspace
- Strong work ethic and ability to complete training modules independently
- 2+ years of customer-service, call-center, or sales experience
- Previous remote or performance-based work experience
- Tech-savvy, reliable, and eager to learn
Please note this is a 1099 contractor position.
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