Remote Customer Service Specialist—Medicaid & HCBS Access

A mission-driven company seeks a Customer Service Representative to support the Pennsylvania Independent Enrollment Broker program. As the first point of contact, the Representative will assist seniors and individuals with disabilities in accessing Home and Community-Based Services through Medicaid. The role requires strong communication skills, prior customer service experience, and an ability to maintain privacy and confidentiality. Join a supportive team focused on making a difference in people's lives.

This is a remote position, but candidates must reside in Pennsylvania.
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