Director, IT Customer Success; Remote — Voice Customer
Remote / Online - Candidates ideally in
Saint Petersburg, Pinellas County, Florida, 33739, USA
Listed on 2026-02-02
Saint Petersburg, Pinellas County, Florida, 33739, USA
Listing for:
InComm
Remote/Work from Home
position Listed on 2026-02-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
A leading payment technology company in Florida is seeking a Director of Customer Success Management to enhance customer experiences and drive partner loyalty. This role involves leading a team of customer success professionals, developing advocacy programs, and leveraging customer feedback for product improvement. Ideal candidates should possess strong leadership skills, a customer-centric mindset, and over 7 years of relevant experience.
This position supports hybrid work arrangements and includes a referral bonus program.
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