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Head of Customer Success & Advocacy; Remote

Remote / Online - Candidates ideally in
Saint Petersburg, Pinellas County, Florida, 33739, USA
Listing for: InComm Payments
Remote/Work from Home position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Head of Customer Success & Advocacy (Remote)
A leading payments technology firm based in Saint Petersburg, Florida, is seeking a Director of Customer Success Management to develop strategies to enhance customer experiences. The role involves mentoring a team, executing advocacy programs, and analyzing feedback for improvement. The ideal candidate should have extensive experience in customer success, especially in a leadership capacity. A strong customer-centric mindset and excellent communication skills are essential for success in this role.

This position supports a hybrid work model.
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