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Senior Escalations Specialist – VIP/Enterprise; Remote
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-02-01
Austin, Travis County, Texas, 78716, USA
Listing for:
CharterUp, LLC.
Remote/Work from Home
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
A dynamic technology company in the United States is seeking a Senior Customer Support Specialist to manage escalated customer issues and ensure satisfaction for VIP and Enterprise clients. This role demands strong conflict resolution and analytical skills. Responsibilities include direct communication with customers and vendors, supporting a high-touch customer experience, and problem-solving with an emphasis on continuous improvement. Join a team dedicated to transforming the group transportation industry with innovative tech.
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Position Requirements
10+ Years
work experience
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