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Bilingual HelpDesk/Support Customer Service Rep Technical Support

Remote Bilingual Student Support Specialist

Remote / Online - Candidates ideally in
Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Cengage Group
Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, HelpDesk/Support, Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 39000 - 43000 USD Yearly USD 39000.00 43000.00 YEAR
Job Description & How to Apply Below
A global education technology company is seeking a Tier 2 Student Advisor to provide personalized customer support and manage student inquiries. This role involves engaging with customers through phone and chat, ensuring their needs are met with efficiency and empathy. The ideal candidate will have 1-2 years of experience in customer service and strong communication skills. The position offers a compensation range of $39,000 to $43,000 USD annually.
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