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Retirement CX Advocate

Remote / Online - Candidates ideally in
New York, USA
Listing for: Voya Financial
Full Time, Remote/Work from Home position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Retirement CX Advocate - Hybrid Role
A leading financial services company in New York is seeking a Customer Advocacy Specialist to respond to client inquiries and improve customer experiences. Candidates should have over 18 months of experience in a Customer Service Center, excellent communication skills, and be flexible with shifts. The position offers competitive salary and comprehensive benefits including health insurance and 401(k) matching.
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