Remote Customer Experience Specialist - Tier 2; Healthcare
Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-02-01
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for:
Alma
Remote/Work from Home
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
A healthcare technology company is seeking a Customer Experience Specialist to handle complex customer inquiries about their product and health insurance. The role requires 2+ years of customer support experience, ideally in healthcare, and focuses on resolving escalated tickets while maintaining high-quality service. Benefits include remote work options, health insurance, and a comprehensive parental leave plan. This position is ideal for those who thrive in fast-paced environments and enjoy improving customer workflows.
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