Customer Service Representative

Metal Stacks is a precious metals collectors club focused on providing an easier and more engaging experience with precious metals. Our members have the benefit of purchasing silver and gold at wholesale and dealer direct prices, avoiding retail markups. Metal Stacks also offers a turnkey work-from-home opportunity, enabling members to sell quality precious metals comfortably from their homes. We strive to make gold and silver more affordable while also empowering individuals with a flexible income source.

This is a full-time on-site role for a Customer Service Representative located in Jupiter, FL. The Customer Service Representative will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. The role involves providing support, maintaining a high level of customer experience, and responding to customers via phone, email, or in person. This role requires a strong focus on customer support and the ability to work in a fast-paced environment.

10am - 6pm:
Monday - Friday

Seniority level
:
Entry level

Employment type
:
Full-time

Industries
:
Wholesale Metals and Minerals

• Customer Service, Customer Support, and Customer Satisfaction skills
• Excellent communication and interpersonal skills
• Ability to work on-site in Jupiter, FL
• Strong problem-solving abilities and attention to detail
• Previous experience in the precious metals or retail industry is a plus
• High school diploma or equivalent; bachelor's degree is a plus
• Office Suite (Word, Excel, PowerPoint)
• Google Workspace Suite

• Opportunity to grow within a supportive team.
• Be part of a company that values people and customer experience.