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Remote Customer Success Associate Retention
Remote / Online - Candidates ideally in
Portsmouth, Rockingham County, New Hampshire, 00215, USA
Listed on 2026-02-01
Portsmouth, Rockingham County, New Hampshire, 00215, USA
Listing for:
Bottomline
Remote/Work from Home
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A global leader in business payments is seeking a Customer Success Associate to enhance the customer experience through proactive engagement. The role involves developing long-term relationships, acting as a strategic advisor for upselling opportunities, and ensuring customer satisfaction. Candidates should have 3-5+ years in SaaS Customer Success or Account Management, along with strong communication skills. This role is remote-friendly but prefers candidates in the Eastern time zone to ensure team collaboration.
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Position Requirements
10+ Years
work experience
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