Customer Service Advisor; Dutch Speaking

TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. TJX Europe.

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores – TK Maxx & Homesense – you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team – a Fortune 100 company and the world's leading off‑price retailer.

Could you be one of our Customer Service Associates?

As the world's leading off‑price retailer of clothing and homeware worldwide, we're all about putting our customers first. Everyone's aim is to provide them with a positive and memorable experience.

In this role, you’ll be advising customers via telephone and email, using English and Dutch languages. The role requires a self‑motivated, great listener who is driven to make a difference. If you love helping people, this could be the job for you.

In return, you’ll receive an in‑depth programme of training when you start, and all the great on‑site facilities of our Watford Campus. This includes delicious eateries, a subsidised gym, and a location only twenty minutes outside London.

We are committed to your development. The skills you’ll learn working in Customer Service will help you be at your best and be great at what you do. You’ll be surrounded by the support of our fun and caring team.

As a TJX Associate, you’ll enjoy some great benefits, like:

• 10% TK Maxx and Homesense discount, which goes up to 20% on selected weekends
• Subsidised gym membership at The Club, our state‑of‑the‑art gym and wellness centre.
• Loads of catering options across our campus; healthy and delicious choices every day, all sustainably sourced.
• Campus spaces available for associates to relax, study or play, including our rooftop terrace and Games Lounge.
• The learning space – a dedicated home for learning and reflection.
• Regular team social events, including go‑home‑early days during Summer.

• Fixed‑term contract that will run until the end of January 2027
• Full‑time contract offering 37.5 hours per week
• Shifts:
  
  Monday to Friday 9‑5 outside of peak trading months and teams work one weekend (Saturday & Sunday) every three weeks
• During peak trading months (October, November & December) the team extends opening hours and offers three rotating shifts weekly: 8:00‑16:00, 9:00‑17:00 & 11:00‑19:00
• We offer two weeks of full‑time training to help you get job‑ready before starting your contracted hours
• No relocation package; please consider how you would relocate when applying as the role is office‑based

Want a new role you won't just like, but love? Apply now.

As proud as we are of our past success, it is our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package.

We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

73 Clarendon Road,
EUR Home Office Watford,
GB