Travel Insurance Consultant

Travel Insurance Consultant

119436

** _Where will your career take you next? Let's find out together._*
* At Zurich Cover-More, we're proud to be one of the world's leading travel insurance and assistance providers _._ Each year, we protect more than 20 million travelers worldwide, making sure we're there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world's best-known brands - think major airlines, travel giants, top banks, credit card providers, and large retailers - to deliver more care, more cover, for all.

Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world's leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we're redefining what it means to travel safely and with confidence. Whether it's a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

** About Travel Guard*
* This role is part of our Travel Guard team. Travel Guard is a leading travel insurance brand, serving millions of leisure and business travelers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centres across Asia, Europe, and the Americas, ensuring 24/7 support to help travellers navigate unexpected circumstances that may disrupt their plans.

Travel Guard became part of Zurich Cover-More in December 2024.

** What you'll be doing:*
* In this role you'll help customers understand our travel insurance offerings and make confident decisions about their coverage. In the
** World Service Center,
** you will take a consultative sales approach, listening to customer's travel plans and recommending the insurance product that best fits their needs. If you are interested in a fast-paced environment, with opportunities for career growth, this is the role for you!

+ Answer incoming calls, delivering top-notch-service and providing clear and accurate information on our products and services.

+ Use strong listening skills to effectively cater to our customer's specific travel needs.

+ Solve problems creatively and think outside the box.

+ Document interactions with precision and professionalism.

+ Collaborate with leadership and teammates to continuously build skills.

+ Maintain knowledge of our insurance products, services and overall benefits.

** What skills and experience you'll bring on this journey:*
* + High School Diploma or equivalent.

+ Strong communication skills and customer service experience.

+ Ability to multi-task and stay organized

+ A positive attitude and passion for helping others.

+ Ability to navigate multiple systems while effectively handling calls.

+ Attention to detail and accuracy when documenting information.

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** A full background check is required to obtain the state license requirements needed to sell travel insurance in all US states and jurisdictions.*
* ** Why you'll love working with us!*
* We value optimism, caring, togetherness, results-orientation, and forward-thinking.

We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travelers, at every step of their journey.

** Job flexibility** . We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.

** Career growth** . This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We're committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive…