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Customer Service Rep HelpDesk/Support

Remote Customer Care Lead: SLA & CSAT Excellence

Remote / Online - Candidates ideally in
Illinois, USA
Listing for: Jobgether
Remote/Work from Home position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A partner company seeking a Customer Care Manager to lead a high-performing support organization with a focus on customer experience. This remote role involves developing the team, ensuring operational metrics are met, and fostering a culture of trust and accountability. The ideal candidate has 3-5+ years of experience in customer support, strong leadership skills, and is proficient in managing team dynamics to enhance service quality.

Flexible hours and a dynamic work environment are included.
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