Senior Customer Success Manager — Remote
Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-01-30
Raleigh, Wake County, North Carolina, 27601, USA
Listing for:
Public Input
Remote/Work from Home
position Listed on 2026-01-30
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM, Technical Support, Account Manager
Job Description & How to Apply Below
A tech company for government, based in Raleigh, NC, is seeking a Senior Customer Success Manager. This role focuses on maximizing usage and satisfaction among flagship portfolio customers including public agencies and state-level departments. The ideal candidate will have 7-10 years of Customer Success experience in a SaaS environment. You will manage complex customer relationships and drive expansion while advocating for customer needs internally.
Competitive salary, benefits, and unlimited PTO are part of the offer.
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Position Requirements
10+ Years
work experience
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