Remote Bilingual Call Center Representative | Spanish-English

Why consider this job opportunity:

• Competitive pay with opportunities for cash bonuses and prizes
• Comprehensive health benefits after 90 days, including medical, dental, and vision coverage
• Paid Time Off and paid holidays to support work-life balance
• Significant opportunities for career advancement within the organization
• Fun and engaging work environment with a casual dress code
• Paid training to develop new skills while earning a paycheck

• Handle inbound and outbound customer contacts in a courteous and professional manner
• Listen to customers, understand their needs, and resolve issues effectively
• Utilize systems and technology for account management and documentation
• Follow required scripts and procedures while maintaining confidentiality
• Attend meetings and training sessions to stay updated on program knowledge and processes

• High School Diploma or GED
• Bilingual proficiency in English and Spanish
• Experience with data entry using a computer
• Excellent organizational, written, and oral communication skills
• Basic knowledge of Microsoft Office Suite and ability to learn new computer applications

• One (1) year of experience in customer service, technical support, or administrative support in a contact center environment

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.