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Customer Success Mgr./ CSM Customer Service Rep

Remote Inbound Pharmacy Support Specialist

Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listing for: Humana Inc
Remote/Work from Home position
Listed on 2026-01-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A major healthcare company is seeking an Inbound Contacts Representative to address customer inquiries and manage specialty medication deliveries. This remote role requires a minimum of 2 years of customer service experience and strong communication skills. You will handle complex benefit questions and ensure member satisfaction through effective problem resolution. The position requires flexibility to work various shifts, including Saturdays, and entails strict attendance monitoring during the initial training period.
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