Customer Support Representative - Work From Home
Remote / Online - Candidates ideally in
New Iberia, Iberia Parish, Louisiana, 70560, USA
Listed on 2026-01-29
New Iberia, Iberia Parish, Louisiana, 70560, USA
Listing for:
AssetWatch
Remote/Work from Home
position Listed on 2026-01-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Respond to customer inquiries and concerns via phone, email, and live chat in a timely and professional manner;
Provide accurate information and solutions to customers' issues;
Escalate complex or unresolved issues to the appropriate department;
Maintain a thorough knowledge of the company's products and services;
Create and maintain customer records and data in the company's database;
Collaborate with team members to improve customer satisfaction and retention.
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