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Customer Service Rep Event Manager / Planner Customer Success Mgr./ CSM

Remote Guest Experience Supervisor

Remote / Online - Candidates ideally in
Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Brightline Trains
Remote/Work from Home position
Listed on 2026-01-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading transportation service in Florida is seeking a Guest Connection Supervisor to lead a remote team of Guest Connections Specialists. In this pivotal role, you will ensure exceptional guest experiences by managing inquiries, resolving issues, and tracking service standards. Ideal candidates will have over 5 years of experience in customer service, strong leadership skills, and the ability to adapt communication for diverse guests.

This position offers a competitive salary and benefits while contributing to an innovative transportation solution.
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