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Bilingual Customer Service Rep HelpDesk/Support Technical Support

Remote Bilingual Student Support Specialist

Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Cengage Group
Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-01-29
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 39000 - 43000 USD Yearly USD 39000.00 43000.00 YEAR
Job Description & How to Apply Below
A leading education technology company is seeking a Tier 2 Student Advisor to provide high-quality, personalized support to learners. This customer service position focuses on resolving issues with empathy and efficiency in a fast-paced call center environment. The ideal candidate will have a passion for customer support, excellent communication skills, and experience in customer-facing roles. This role requires multitasking across various platforms and a commitment to ensuring every customer has a positive experience.

Offering a salary range of $39,000 - $43,000 USD, this position is based in Nashville, Tennessee.
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