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Bilingual Customer Service Rep HelpDesk/Support Spanish Customer Service

Remote Bilingual Student Support Specialist

Remote / Online - Candidates ideally in
Huntsville, Madison County, Alabama, 35824, USA
Listing for: Cengage Group
Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-01-29
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
A global education technology company is seeking a Tier 2 Student Advisor to provide high-quality customer support in a fast-paced call center. This role involves resolving customer issues with empathy and precision while maintaining case management across multiple platforms. The ideal candidate will have 1-2 years of customer service experience and will be passionate about helping learners succeed. The position requires availability Monday to Friday between 8:30 AM and 5:00 PM PST, and bilingual abilities in English and Spanish are ideal.
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