Remote OCCC Customer Service Agent_Retention
Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-01-29
Atlanta, Fulton County, Georgia, 30383, USA
Listing for:
Northwest Exterminating
Remote/Work from Home
position Listed on 2026-01-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Overview
Employer Industry: Pest Control Services
Why consider this job opportunity:
- Salary up to $20 per hour plus 3% sales commission
- Opportunity for career advancement and growth within the organization
- Work remotely from your home office with provided equipment
- Comprehensive four-week training program to equip you for success
- Fun, collaborative work environment with a strong management team
- Opportunities to volunteer and contribute to community safety initiatives
- Address and resolve customer issues with empathy and professionalism
- Utilize strong negotiation and customer service skills to retain customers
- Offer alternative solutions and customized programs to meet customer needs
- Maintain detailed records of customer interactions and retention efforts
- Collaborate with internal teams to ensure seamless service delivery
- High School Diploma or GED
- 1-2 years of customer service experience within or outside a call center
- Completion of a Culture Index assessment
- Ability to pass a computer assessment
- Verification of internet speed for remote work requirements
- Proficiency in CRM systems and basic computer applications
- Strong computer skills in various software and web-based applications
- Excellent interpersonal and communication skills
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