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Remote Bilingual Student Support Specialist

Remote / Online - Candidates ideally in
Seattle, King County, Washington, 98127, USA
Listing for: Cengage Group
Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-01-29
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 39000 - 43000 USD Yearly USD 39000.00 43000.00 YEAR
Job Description & How to Apply Below
A global education technology company is seeking a Tier 2 Student Advisor in Seattle. This customer service role is dedicated to providing high-quality support to learners. Candidates should have 1-2 years of experience in customer service and showcase strong communication and emotional intelligence. You'll engage with customers through phone, chat, and case management software, aiming to resolve issues promptly and empathetically.

The salary range for this position is $39,000 to $43,000 annually, depending on qualifications and experience.
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