Accounts Payable & Customer Service Specialist

Location: Whitechapel

Accounts Payable & Customer Service Specialist / Remote / £30,000 to £35,000 Per Annum D.O.E.
An exciting opportunity for an experienced Accounts Payable & Customer Service Specialist to join a fast-growing group of international multimedia agency based in the City of London. Fluent Italian is required.
Charlie Creative Lab Ltd is a fast growing Group of International Multimedia Agencies based in the UK, Italy and Cyprus that offers a full consultancy service to international multimedia producers (Self Publishers, You Tubers, Tiktokers, etc.)
We are currently hiring an Accounts Payable & Customer Service Specialist (English–Italian) to join our team. The candidate will be responsible for supplier invoice processing, bank and payment-related reconciliation tasks, as well as supporting authors, suppliers and partners through high-quality customer service.
The ideal person is energetic, self-motivated, a problem solver, and able to work under pressure in a fast-paced and international environment.
What’s in it for me?
 
* Competitive salary of £30,000 to £35,000 per annum, dependent on experience.
 
* Flexible full-time 9-5 remote working anywhere in Europe. (CET time zone +/- 1 HOUR), Mon-Fri.
 
* As this is a remote position, you will need to have your own fast connection and computer.
 
* 3 Months’ probation and long term contract after succeeding the probation.
 
* We will provide 3 months of training but we aim to give the candidate a high level of independence.
Responsibilities of the Senior Accounts Payable & Customer Service Specialist:
 
* You will be responsible for supplier invoice processing.
 
* Bank and payment-related reconciliation tasks,
 
* Supporting authors, suppliers and partners through high-quality customer service.

Skills & Experience Required:

* Fluent in Italian and English, written and spoken.
 
* Previous experience in accounts payable, bookkeeping or accounting administration.
 
* Strong customer service experience, ideally in an international environment.
 
* excellent attention to detail and can manage high volumes of transactions accurately.
 
* Comfortable using accounting software (Xero, Quick Books or similar is a plus).
 
* Solid Excel skills and good data-handling abilities.
 
* Able to communicate clearly and professionally and are able to solve problems independently.
 
* Organised, and able to prioritise tasks and meet deadlines consistently.
 
* Communicate effectively with clients, handling both email and phone calls when necessary.
 
* Proactive, reliable, and able to work both independently and within a team.
 
* Positive, customer-oriented and professional attitude.
What’s Next?
If you have the skills and passion to be successful in this Accounts Payable & Customer Service Specialist position, we would love to hear from you. Apply NOW and we will be in touch