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VP of Customer Experience & Success; SaaS
Remote / Online - Candidates ideally in
Chandler, Maricopa County, Arizona, 85249, USA
Listed on 2026-01-28
Chandler, Maricopa County, Arizona, 85249, USA
Listing for:
VirtualVocations
Remote/Work from Home
position Listed on 2026-01-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, CRM System
Job Description & How to Apply Below
A leading remote work company is seeking a VP of Customer Experience to unify its post-sales organization. The role entails overseeing customer success, retention, and expansion initiatives, as well as managing software implementation projects to ensure high-quality delivery. The ideal candidate will have over 10 years in B2B SaaS leadership roles related to Customer Success and a proven record in managing metrics like retention and churn.
This position is based in Chandler, Arizona.
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