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Account Manager - Customer Success

Remote / Online - Candidates ideally in
Germany, Pike County, Ohio, USA
Listing for: NetApp
Remote/Work from Home position
Listed on 2026-01-28
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Consultant
Job Description & How to Apply Below
Position: Support Account Manager - Customer Success & Renewals
Location: Germany

A leading technology company is seeking a Support Account Manager to combine technical expertise with customer success skills to ensure clients achieve maximum value from solutions. Responsibilities include advising customers on products, managing escalations, and collaborating with renewal specialists. Ideal candidates have 5–7 years of experience in customer-facing technical roles, are technically proficient in products, and are fluent in both German and English.

This role is hybrid, balancing in-person and remote work.
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