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Customer Success Mgr./ CSM Customer Service Rep HelpDesk/Support Client Relationship Manager

Remote Customer Success Manager | Data-Driven Retention

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: NXT Wash LLC
Full Time, Remote/Work from Home position
Listed on 2026-01-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
A service-oriented company located in Boston is seeking a Customer Success Manager for a full-time remote position. The successful candidate will ensure customer satisfaction and retention by building strong relationships and proactively addressing customer needs. Responsibilities include engaging with customers, analyzing data for improvement, and providing excellent customer service. Preferred qualifications include a Bachelor’s degree in Business and experience in customer success or management roles.

Competitive pay and benefits offered.
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