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Technical Support HelpDesk/Support

Remote AI-Driven Customer Success Ops Leader

Remote / Online - Candidates ideally in
Georgia, USA
Listing for: Medium
Remote/Work from Home position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading technology company is seeking a Business Operations Principal to enhance customer success operations through AI-enabled improvements. This remote position requires over 10 years in Customer Success and experience leading global transformations. The incumbent will define program metrics, run pilots, and foster cross-functional collaboration. Ideal candidates will have strong hands-on experience with AI tools and a proven ability to influence teams, ensuring efficient and effective customer engagement processes.
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