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Bilingual Medicare Customer Success Agent; Remote
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-27
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
Humana Inc
Remote/Work from Home
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A health services company is recruiting 5 Customer Success Agents who are bilingual in English and Spanish for their remote team. In this role, you'll assist members in navigating their healthcare, providing guidance on plan benefits and addressing issues. Candidates must hold a current Health Care Sales License and have at least two years of Medicare customer service experience. The position offers flexible scheduling, including nights and weekends, and competitive compensation, reflecting the importance of empathy and professionalism in member interactions.
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