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Guest Experience Strategist - Remote​/Hybrid Reservations

Remote / Online - Candidates ideally in
Troon, South Ayrshire, KA10, Scotland, UK
Listing for: Marine & Lawn
Full Time, Remote/Work from Home position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Troon

A luxury hotel group is seeking a guest experience strategist (Reservations Specialist) to enhance stays at prestigious golf hotels in the UK. This role, which can be remote or hybrid, involves managing guest inquiries and reservations, ensuring exceptional service while maximizing revenue opportunities. The ideal candidate will be detail-oriented, guest-focused, and experienced in customer-facing roles, thriving in a collaborative team environment.

You will play a key role in creating memorable experiences across multiple iconic properties.
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