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Out-of- Customer Service Advisor; Home-Based

Remote / Online - Candidates ideally in
England, UK
Listing for: Platform Housing Group
Remote/Work from Home position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Out-of-Hours Customer Service Advisor (Home-Based)
A dynamic social housing business is seeking Customer Service Advisors to be the first point of contact for customers. You will resolve enquiries at first point of contact, working towards KPIs. This home-based role requires experience in customer service, with occasional visits to the office for training and team days. Benefits include 28 days annual leave, family-friendly policies, and health plan membership.

Ideal candidates will have strong communication skills and the ability to empathize with customers.
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