Energy Customer Support Executive; Hybrid​/Remote

Overview

A leading energy solutions provider in Worthing seeks a dedicated individual to support their growing customer base through efficient query resolution. The role involves handling inbound communications, updating customer records, and providing necessary documents. You will gain knowledge of energy products and work collaboratively across departments to promote innovative solutions. This opportunity offers a hybrid working model and emphasizes work-life balance within a diverse and inclusive team environment.

• Handle inbound communications from customers and respond in a timely, professional manner.
• Update and maintain accurate customer records across systems.
• Provide customers with necessary documents and information as requested.
• Gain knowledge of energy products to support customer queries and cross-departmental initiatives.
• Collaborate across departments to promote innovative energy solutions and improve customer experience.
• Support a hybrid working environment and contribute to a culture focused on work-life balance within a diverse and inclusive team.

Not specified in the provided job description.