Banking Customer Support Specialist
Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-01-26
Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for:
Union Bank & Trust
Full Time, Remote/Work from Home
position Listed on 2026-01-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A regional banking institution is seeking a Customer Support Specialist to assist customers with account inquiries and product-related issues via phone and online communication. The role requires problem solving, relationship building, and compliance knowledge. Candidates should have 1-3 years in a customer service role, with fluency in Spanish strongly preferred. This position offers a hybrid work opportunity after onboarding, promoting a customer-first approach in all interactions.
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