Job Description & How to Apply Below
As a Remote Call Center Agent, you will handle high-volume inbound and outbound calls while delivering reliable customer assistance. This position is well-suited for individuals who are comfortable on the phone and thrive in fast-paced environments.
Responsibilities- Answer incoming calls and respond to customer requests.
- Make outbound calls as required for follow-ups or confirmations.
- Verify customer information and update records.
- Resolve routine issues or escalate when necessary.
- Meet call quality and productivity benchmarks.
- Adhere to scripts and compliance guidelines.
- Clear speaking voice and strong listening skills.
- Ability to remain professional during high call volumes.
- Familiarity with call center software is an advantage.
- Strong attention to detail.
- Stable internet and noise-free workspace.
- Monthly pay: $3,800–$4,300
- Remote call center role
- Paid virtual training
- Advancement opportunities into senior roles
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