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Remote Student Advisor: Empathetic Case Management
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-01-26
New York, New York County, New York, 10261, USA
Listing for:
Cengage Group
Full Time, Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-01-26
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A global education technology company is seeking a Tier 2 Student Advisor in New York, NY. This role focuses on delivering exceptional customer support and resolving inquiries with empathy and precision. The ideal candidate will have experience in customer service, strong communication skills, and the ability to navigate multiple platforms efficiently. This is a full-time position requiring availability Monday to Friday, with a total rewards package that includes a salary range between $39,000 and $43,000.
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