Remote Concierge
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-01-26
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Travel Industry
About Us
We are a travel services company committed to delivering personalized, high-quality travel experiences. Through our partnerships with top travel providers, we create customized itineraries and provide dedicated support to ensure every trip is stress-free and memorable.
Position OverviewWe are seeking a detail-oriented and service-driven Remote Travel Concierge. This role is ideal for individuals who enjoy curating unique travel experiences, assisting clients with customized arrangements, and providing top-level customer care all from the comfort of home.
Responsibilities- Design and book tailored travel itineraries, including flights, accommodations, tours, and activities
- Serve as a dedicated point of contact for clients before, during, and after their travels
- Provide personalized recommendations based on client preferences and travel goals
- Assist with modifications, special requests, and problem resolution
- Stay informed about industry trends, promotions, and travel regulations
- Strong interpersonal and communication skills
- Exceptional organizational abilities and attention to detail
- Ability to work independently in a remote environment
- Previous experience in travel, hospitality, or concierge services is an advantage (not required)
Remote work with flexible scheduling
Ongoing training and professional development opportunities
A supportive and collaborative team environment
Opportunities to grow in the travel and hospitality industry
Access to travel perks and discounts (after training and requirements are met)
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