Travel Planning Specialist
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-01-26
-
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner, Customer Success Mgr./ CSM, Client Relationship Manager
About the job Travel Planning Specialist
We are looking for a detail-oriented and customer-focused Travel Planning Specialist to join our remote team. In this role, you will work directly with clients to research, design, and book custom travel experiences tailored to their individual needs. Whether it's a family vacation, honeymoon, group retreat, or solo adventure — your goal is to ensure each trip is smooth, exciting, and unforgettable.
If you're passionate about travel, organized, and enjoy helping others, this is the perfect opportunity to turn your love for planning into a rewarding career.
Key Responsibilities:Client Consultations: Connect with clients to understand their travel interests, expectations, and budget.
Custom Itinerary Design: Research and create personalized travel plans that include accommodations, transportation, excursions, dining recommendations, and more.
Travel Booking: Handle all aspects of travel reservations — flights, hotels, cruises, tours, rental cars, and insurance — ensuring all details are accurate.
Trip Management: Monitor itineraries, confirm reservations, and manage any updates, changes, or issues that arise.
Client Support: Serve as the client’s point of contact before, during, and after their trip, providing assistance as needed.
Vendor Coordination: Work with travel suppliers and partners to secure the best rates, deals, and experiences for clients.
Industry Updates: Stay informed about destination trends, travel advisories, and seasonal promotions.
Recordkeeping: Maintain organized records of bookings, payments, and client preferences for future reference.
Qualifications:Previous experience in customer service, travel planning, or hospitality is helpful but not required.
Strong organizational skills and attention to detail.
Excellent written and verbal communication abilities.
Passion for travel and helping others explore the world.
Comfortable using computers and learning new booking platforms.
Able to work independently in a remote environment.
Bilingual is a plus, but not required.
Fully remote — work from home or while you travel.
Flexible hours — part-time or full-time options.
Access to travel industry discounts and perks.
Comprehensive training and ongoing support provided.
Fun, collaborative team environment focused on growth and client satisfaction.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).