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Senior Banking Customer Care Specialist — Remote Training
Remote / Online - Candidates ideally in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-01-26
Manchester, Greater Manchester, M9, England, UK
Listing for:
Vantage Point Global
Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-01-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading consultancy firm in Manchester seeks a Senior Customer Service Representative to manage intricate customer inquiries and deliver tailored solutions. This role involves acting as a subject matter expert, supporting process enhancements, and mentoring junior team members. The position demands advanced problem-solving abilities and a solid understanding of FCA regulations. Candidates should possess extensive experience in customer service within the banking sector and proficiency in MS Office tools.
The role offers the flexibility of remote work after initial training on-site.
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Position Requirements
10+ Years
work experience
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