More jobs:
Customer Experience & Complaints Lead; Hybrid
Remote / Online - Candidates ideally in
Gloucester, Gloucestershire, GL1, England, UK
Listed on 2026-01-26
Gloucester, Gloucestershire, GL1, England, UK
Listing for:
Blue Octopus Recruitment Limited
Full Time, Remote/Work from Home
position Listed on 2026-01-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A housing service provider in Gloucester is seeking a proactive Customer Satisfaction Officer. In this role, you will manage complaints and ensure compliance with regulations, while supporting customer committees and driving service improvement. Ideal candidates should have high-quality work delivery experience, excellent organizational skills, and a strong understanding of stakeholder management. The position offers a permanent, full-time role working from home with occasional office visits.
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