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Customer Service Rep HelpDesk/Support

Remote Mortgage Escalations & Complaint Specialist

Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listing for: North Carolina Staffing
Remote/Work from Home position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 35 - 40 USD Hourly USD 35.00 40.00 HOUR
Job Description & How to Apply Below
A staffing agency in North Carolina seeks a Mortgage Customer Service Advocate to resolve escalated customer complaints. The role is remote and requires availability during PST business hours. Ideal candidates have 3 to 5 years' experience in a legal complaint environment and residential mortgage servicing. Compensation ranges from $35 to $40 an hour plus an annual bonus. Comprehensive healthcare plans and additional benefits are offered.
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