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Technical Support CRM System

Remote Customer Success Performance Lead

Remote / Online - Candidates ideally in
Illinois, USA
Listing for: Medium
Remote/Work from Home position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, CRM System
  • IT/Tech
    Technical Support, CRM System
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
A leading digital media company is on the search for a Scaled Performance Manager. This remote position plays a critical role in enhancing customer engagement strategies through data-driven decisions and insights. The ideal candidate will have 4–7+ years of experience in customer success or account management and strong communication skills. Responsibilities include designing outreach programs, creating performance communications, and hosting webinars.

The company offers competitive salaries, health benefits, and a commitment to diversity and inclusion.
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