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HelpDesk/Support Customer Service Rep Technical Support Bilingual

Remote Customer Escalation Specialist

Remote / Online - Candidates ideally in
Fort Mill, York County, South Carolina, 29715, USA
Listing for: First American
Remote/Work from Home position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 23.37 - 31.15 USD Hourly USD 23.37 31.15 HOUR
Job Description & How to Apply Below
A leading mortgage service provider is seeking a Customer Resolution Specialist to deliver high-level service while managing escalated inquiries. This role, which allows for remote work, requires strong organizational and communication skills, alongside a focus on resolving customer complaints effectively. Candidates should have over 5 years of experience in related fields and be adept at using MS Office for documentation and communication.

This position offers competitive hourly pay and a supportive work culture.
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