Remote Concierge Specialist – Customer Solutions
Remote / Online - Candidates ideally in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-01-25
City of Albany, Albany, Albany County, New York, 12201, USA
Listing for:
Confluent
Remote/Work from Home
position Listed on 2026-01-25
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep, Bilingual -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A technology company seeks a Confluent Concierge Representative to provide customer support for Confluent Cloud and Platform. The role involves resolving non-technical issues, following up with customers to ensure satisfaction, and contributing to process development. Ideal candidates will possess strong communication skills and a detail-oriented mindset, aiming to enhance the customer experience. Join a collaborative team committed to customer success and continuous improvement.
Competitive compensation and a remote work option are offered.
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