Customer Success Specialist – Healthcare SaaS; Remote
Remote / Online - Candidates ideally in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-01-25
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for:
TriNetX, LLC.
Remote/Work from Home
position Listed on 2026-01-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
A leading healthcare analytics company is seeking a Customer Success Representative (CSR) to join their team in Cambridge, MA. This role focuses on supporting customer accounts and ensuring their needs are met while working collaboratively within the team. Ideal candidates will have 2+ years of experience in customer success and possess strong communication skills. The role offers a hybrid or remote work environment, emphasizing account support and relationship building with clients.
Join a mission-driven team dedicated to customer satisfaction.
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