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CRM System Customer Success Mgr./ CSM Technical Support

Strategic Customer Success Manager — SaaS, Remote

Remote / Online - Candidates ideally in
Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: Motorola Solutions
Remote/Work from Home position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    CRM System, Customer Success Mgr./ CSM, Technical Support
Salary/Wage Range or Industry Benchmark: 105000 - 115000 USD Yearly USD 105000.00 115000.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Customer Success Manager in Waltham, Massachusetts. This role is vital for driving customer satisfaction, retention, and engagement post-sale. The ideal candidate will build long-term relationships with clients, leveraging their expertise in CRM tools and SaaS platforms. Candidates should have 4+ years in customer advocacy, sales, or project management and possess strong communication skills.

The role offers a base salary ranging from $105,000 to $115,000 USD, along with comprehensive benefits.
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