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Remote Enterprise Customer Success Director

Remote / Online - Candidates ideally in
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: S-Docs Inc.
Remote/Work from Home position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    IT Consultant, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A growing technology company is seeking a Customer Success Director to enhance enterprise customer experiences and drive retention. This remote position involves managing customer relationships, monitoring success metrics, and collaborating with various internal teams. Ideal candidates will possess 8-10 years of relevant experience, a Bachelor's degree, and strong business acumen. The role requires strategic planning alongside execution, focusing on driving customer satisfaction and measurable business value through innovative solutions.
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