Planner, Customer Service​/HelpDesk, Customer Service Rep

As an Escape Planner, you will assist clients in designing, planning, and booking their ideal vacations. You'll match destinations, accommodations, and experiences based on clients' preferences, all while delivering exceptional service from start to finish. This is a remote opportunity, allowing you to work from anywhere and create your own schedule while supporting clients worldwide.

• Consult with clients to understand their travel needs, budgets, and preferences.
• Research destinations, accommodations, and travel options to curate personalized itineraries.
• Provide expert recommendations on resorts, cruises, tours, and experiences.
• Manage travel arrangements including bookings, payments, and confirmations.
• Maintain strong relationships with travel partners and clients.
• Stay updated on travel trends, special offers, and destination updates.
• Provide ongoing client support before, during, and after travel.

• Passionate about travel and helping others discover new destinations.
• Excellent communication and customer service skills.
• Detail-oriented, organized, and self-motivated.
• Comfortable working independently and managing your own time.
• Previous experience in hospitality, customer service, or sales is a plus (but not required).