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HelpDesk/Support Customer Success Mgr./ CSM Technical Support Customer Service Rep

Remote Payments Recovery & Retention Specialist

Remote / Online - Candidates ideally in
Brandon, Hillsborough County, Florida, 33508, USA
Listing for: LTVplus
Remote/Work from Home position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support, Customer Service Rep
Job Description & How to Apply Below
A remote-first customer service provider is looking for a specialist to recover payments from customers. This role entails reaching out to customers with outstanding payments through calls, emails, or SMS. The specialist will gather insights from churned customers and strategize with the team to optimize recovery processes. Candidates should have at least 2 years of customer service experience, be proficient with CRM tools, and possess strong communication skills.

Join us in enhancing customer experiences while working remotely.
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