Remote Multilingual Customer Support Specialist; B2C SaaS
Remote / Online - Candidates ideally in
Town of Italy, Penn Yan, Yates County, New York, 14527, USA
Listed on 2026-01-27
Town of Italy, Penn Yan, Yates County, New York, 14527, USA
Listing for:
Smartness
Remote/Work from Home
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Bilingual, Technical Support, Customer Service Rep -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Location: Town of Italy
A leading hospitality tech firm in New York seeks a motivated Customer Support Specialist to deliver exceptional service to clients. You will interact with customers via chat, email, and phone, resolving issues and providing training on the SaaS platform. The ideal candidate has at least 3 years of experience, proficiency in English and Italian, and adept with help desk tools.
This position offers a dynamic work environment, competitive opportunities for growth, and the chance to impact customer satisfaction directly.
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