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Customer Service Manager: Lead & Elevate Call Center Ops

Remote / Online - Candidates ideally in
Monroe, Union County, North Carolina, 28111, USA
Listing for: Waste Pro USA
Remote/Work from Home position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading waste management company is seeking a Customer Service Manager at their Monroe, NC Regional Call Center. This role is responsible for overseeing daily operations, ensuring high levels of customer satisfaction, and effectively managing the team. Applicants should have experience in customer service management, strong leadership skills, and the ability to analyze performance data. This position is not available for remote work.
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