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Customer Service Rep HelpDesk/Support Customer Success Mgr./ CSM Technical Support

Remote Concierge Support Specialist

Remote / Online - Candidates ideally in
Providence, Providence County, Rhode Island, 02912, USA
Listing for: Confluent
Remote/Work from Home position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Salary/Wage Range or Industry Benchmark: 54500 - 64000 USD Yearly USD 54500.00 64000.00 YEAR
Job Description & How to Apply Below
A leading data streaming platform company seeks Customer Concierge Representatives to enhance customer interactions. You'll address non-technical inquiries, build relationships, and ensure high satisfaction. Ideal candidates have strong issue resolution skills, attention to detail, and excellent communication. This remote position in the East Coast Region offers competitive pay between $54.5K and $64K, and emphasizes continuous improvement and cross-functional collaboration.
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